Job Description
Launch your career today with Coastal Support Solutions! We're seeking motivated individuals for immediate hire as Entry-Level Customer Service Associates in Virginia Beach, VA. No prior experience required – we provide comprehensive training to equip you with essential skills. Join our energetic team where your dedication will be rewarded with competitive pay, flexible scheduling, and growth opportunities. If you're eager to learn and provide exceptional service, apply now and start earning tomorrow!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Process orders and resolve billing discrepancies
- Update customer records in CRM systems
- Collaborate with team members to ensure customer satisfaction
- Adhere to company policies and service standards
- Identify opportunities for process improvements
- Maintain accurate documentation of interactions
Qualifications
- No experience required – training provided
- High school diploma or equivalent
- Strong communication and active listening skills
- Basic computer proficiency (typing, email, navigation)
- Positive attitude and customer-focused mindset
- Ability to work in a fast-paced environment
- Reliable transportation to our Virginia Beach location