Job Description
Launch your career with Global Innovations Ltd! We're seeking enthusiastic individuals with no prior experience to join our dynamic customer service team in Manchester. This is your opportunity to develop professional skills while supporting our clients' needs in a supportive environment. Full training provided!
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Resolve client issues with empathy and efficiency
- Document interactions in CRM systems
- Collaborate with team members to improve service quality
- Attend ongoing training sessions to enhance skills
- Uphold company standards for professionalism
- Contribute to team performance goals
Qualifications
- No experience required – we train from scratch!
- Excellent communication skills (written & verbal)
- Strong problem-solving abilities
- Proficient with basic computer applications
- Positive attitude and willingness to learn
- Ability to work flexible hours including weekends
- Valid UK work authorization
- High school diploma or equivalent