Job Description
Launch your career with Global Solutions Group! We're seeking motivated Entry Level Customer Service Associates to join our dynamic Manchester team. No experience required – just your passion for helping others and eagerness to learn. Enjoy comprehensive training, career development opportunities, and a supportive team environment where your growth matters.
What We Offer:
- Competitive starting salary with performance bonuses
- Full paid training and certifications
- Clear career progression path
- Modern workspace in central Manchester
- Employee benefits package including health insurance
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Resolve customer issues efficiently and professionally
- Process orders and update customer records accurately
- Collaborate with team members to improve service quality
- Adhere to company policies and data protection standards
- Identify opportunities for upselling and cross-selling
- Participate in ongoing training sessions
Qualifications
- No prior experience necessary – fresh graduates welcome
- Strong communication and interpersonal skills
- Basic computer literacy and typing ability
- Positive attitude and problem-solving mindset
- Ability to work well in a team environment
- Flexibility to work occasional weekends
- High school diploma or equivalent required