Job Description
Launch your career with TechFlow Solutions, a dynamic UK tech innovator! We're seeking enthusiastic Entry-Level Customer Service Associates to join our Manchester team. This flexible part-time role offers comprehensive training and growth opportunities in a supportive environment. Perfect for students or career changers looking to gain valuable experience in the thriving UK tech sector.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Process orders and maintain accurate transaction records
- Collaborate with team members to resolve customer issues
- Update customer databases with interaction details
- Contribute to team performance goals and KPIs
- Participate in ongoing training and development sessions
Qualifications
- No prior experience required - full training provided
- Strong written and verbal communication skills
- Basic computer literacy and typing proficiency
- Ability to work flexible hours including weekends
- Positive attitude and problem-solving mindset
- UK work authorization and right to work in England
- High school diploma or equivalent