Job Description
Join our dynamic team as an Entry-Level Customer Service Associate and launch your career with immediate start! No experience required – we provide comprehensive training to ensure your success. This full-time position offers competitive pay, growth opportunities, and a supportive work environment in the heart of London. Perfect for motivated individuals eager to develop professional skills in customer relations and problem-solving.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Resolve customer issues with empathy and efficiency
- Process orders and transactions accurately
- Update customer records in CRM systems
- Collaborate with team members to maintain service standards
- Follow established protocols for escalations and documentation
Qualifications
- No prior experience necessary – full training provided
- Strong communication and interpersonal skills
- Basic computer proficiency and typing ability
- Positive attitude and willingness to learn
- High school diploma or equivalent
- Ability to work flexible hours including weekends
- UK work authorization required