Job Description
Join our award-winning team as an Entry-Level Customer Service Associate! We're actively hiring motivated individuals with no prior experience to deliver exceptional service to our clients. Enjoy comprehensive training, career advancement opportunities, and a supportive work environment in the heart of downtown Seattle. Perfect for recent graduates or career changers looking to launch their professional journey.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve basic account issues and process transactions
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service
- Adhere to company policies and regulatory requirements
- Participate in ongoing training programs
Qualifications
- No prior experience required – we provide full training
- High school diploma or equivalent
- Strong verbal and written communication skills
- Basic computer proficiency
- Ability to multitask in a fast-paced setting
- Positive attitude and customer-first mindset
- Must be authorized to work in the US