Job Description
Join our vibrant team at Urban Retail Group and launch your career in customer service! We're seeking enthusiastic individuals with no prior experience to become the face of our brand. Enjoy comprehensive training, flexible scheduling, and opportunities for growth in one of London's most dynamic retail environments.
As a Customer Service Associate, you'll deliver exceptional experiences while developing transferable skills that will propel your future career. Our supportive culture values fresh perspectives and invests in your success through mentorship and professional development programs.
Responsibilities
- Provide exceptional in-store customer service and assistance
- Process transactions accurately using POS systems
- Maintain clean, organized sales floor and stockrooms
- Resolve customer inquiries with empathy and professionalism
- Collaborate with team members to achieve sales targets
- Participate in ongoing product knowledge training
- Contribute to visual merchandising initiatives
- Support inventory management processes
Qualifications
- No prior experience required - full training provided
- Excellent communication and interpersonal skills
- Positive attitude and willingness to learn
- Strong attention to detail and accuracy
- Basic computer literacy
- Ability to work flexible hours including weekends
- Legally eligible to work in the UK
- Passion for retail and customer service