Job Description
Join MetroConnect Solutions and launch your career in customer service! We're urgently hiring motivated individuals with no prior experience for our Kansas City team. Enjoy competitive pay, comprehensive training, and growth opportunities in a supportive environment. Perfect for recent graduates or career changers seeking stability and advancement.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process transactions and resolve issues using our CRM system
- Collaborate with team members to ensure seamless service delivery
- Document interactions accurately in our tracking system
- Meet daily performance metrics for response time and resolution
- Participate in ongoing training to enhance product knowledge
- Represent company values in all customer interactions
Qualifications
- No experience required – full training provided
- High school diploma or equivalent (GED accepted)
- Strong communication skills and positive attitude
- Basic computer proficiency and typing ability
- Ability to work flexible shifts including weekends
- Pass background check and drug screening
- Reliable transportation to our downtown Kansas City location
- Eagerness to learn and grow with the company