Job Description
Join our vibrant team at Coastal Careers Inc. and launch your professional journey! We're seeking enthusiastic individuals with no prior experience to join our award-winning customer service department. Enjoy comprehensive training, a supportive work environment, and opportunities for rapid career growth in the heart of Long Beach. Perfect for recent graduates or career changers looking to build new skills.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Process customer orders and transactions accurately using our CRM system
- Collaborate with team members to resolve customer inquiries efficiently
- Maintain detailed records of customer interactions and feedback
- Participate in ongoing training to develop product knowledge
- Support marketing initiatives during peak seasons
- Adhere to company policies and service standards
Qualifications
- No prior experience required - we train all new hires!
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer literacy (email, navigation)
- Positive attitude and eagerness to learn
- Ability to work flexible hours including weekends
- Valid California ID for employment verification
- Pass background check and drug screening