Job Description
Are you looking for an entry-level opportunity in Boston that offers weekly pay and immediate career growth? Horizon Boston Solutions is currently hiring motivated individuals to join our dynamic support team. We value your potential and are looking for candidates who are eager to learn and excel in a fast-paced environment.
Why Join Us?
• Weekly Paychecks – Get paid every Friday.
• No Experience Necessary – Full training provided.
• Career Advancement – Clear path to management roles.
Responsibilities
- Manage Customer Inquiries: Respond to incoming calls and emails regarding products and services with professionalism.
- Problem Resolution: Identify customer needs and provide effective solutions to ensure satisfaction.
- Data Entry: Accurately update customer records and maintain organized databases.
- Process Orders: Assist with the processing and verification of customer orders and transactions.
- Team Collaboration: Work closely with team leads to improve service standards and workflow efficiency.
- Feedback Analysis: Assist in gathering customer feedback to help improve company offerings.
Qualifications
- Education: High School Diploma or GED equivalent required.
- Communication: Excellent verbal and written communication skills.
- Availability: Must be available to work flexible shifts, including evenings and weekends.
- Technical Skills: Basic computer literacy and ability to navigate CRM software is a plus.
- Attitude: Enthusiastic, self-motivated, and willing to learn.
- Location: Must reside in the Greater Boston area.