Job Description
Join Omaha's fastest-growing customer service team! We're seeking motivated individuals with no prior experience to launch rewarding careers in our state-of-the-art call center. Enjoy comprehensive paid training, flexible scheduling options, and opportunities for advancement. Our supportive environment fosters growth through mentorship programs and performance-based incentives. Located near Downtown Omaha with free parking and modern amenities.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed daily performance metrics (call volume, quality)
- Collaborate with team members to optimize service delivery
- Participate in ongoing training and development sessions
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Basic computer proficiency and typing ability
- Ability to work in a fast-paced environment
- Customer-focused mindset with problem-solving aptitude
- Flexible availability including evenings/weekends
- No prior experience required - we provide full training!