Job Description
Are you ready to join a dynamic team in San Antonio, TX where your hard work is rewarded immediately? San Antonio Staffing Pro is currently hiring Customer Service Representatives who want to take control of their income with daily pay options. We provide comprehensive training and a supportive environment for career growth.
Whether you are starting your career or looking for a change, our team offers the flexibility and financial stability you need. Don't miss this opportunity to work with a leading local agency.
Responsibilities
- Manage high-volume customer inquiries via phone, email, and live chat with a focus on resolution and satisfaction.
- Conduct product demonstrations and explain complex services to clients in simple terms.
- Assist in onboarding new team members and participate in daily training modules.
- Update customer records accurately in the CRM system to track interactions and preferences.
- Resolve escalations and complaints professionally to maintain a high retention rate.
- Collaborate with the sales team to identify upselling opportunities.
- Adhere to all company policies, compliance standards, and safety protocols.
Qualifications
- High school diploma or GED required; associate or bachelor's degree preferred.
- Excellent verbal and written communication skills with a professional demeanor.
- Willingness to undergo and pass a background check and drug screening.
- Basic computer proficiency and ability to learn new software quickly.
- Reliable transportation and punctuality are mandatory.
- A positive attitude and a strong desire to learn are essential.