Job Description
Join our award-winning team as a Customer Service Trainee in Oklahoma City! We're hiring motivated individuals with no experience required – comprehensive paid training will be provided. Launch your career in a supportive environment with competitive pay and growth opportunities. Enjoy benefits including health insurance, 401(k) matching, and tuition reimbursement after 6 months. Apply today to start your journey with one of Oklahoma's top employers!
Responsibilities
- Complete comprehensive 4-week paid training program covering CRM systems, communication protocols, and product knowledge
- Handle inbound/outbound customer inquiries via phone, email, and chat with empathy and professionalism
- Resolve customer issues efficiently while maintaining high satisfaction scores
- Collaborate with senior team members to refine problem-solving techniques
- Document interactions accurately in company CRM database
- Meet key performance metrics after training completion
Qualifications
- High school diploma or equivalent (college degree preferred)
- Excellent communication skills and positive attitude
- Basic computer literacy and willingness to learn new software
- Ability to work flexible shifts including weekends
- Pass background check and drug screening
- Commitment to providing exceptional customer experiences
- Reliable transportation to downtown Oklahoma City location