Job Description
Join our dynamic team in London as a Customer Service Specialist! We're offering immediate employment with comprehensive paid training to help you succeed. No prior experience needed – we'll equip you with all the skills required to excel in this customer-facing role. Enjoy competitive pay, career growth opportunities, and a supportive work environment. Perfect for career changers or recent graduates looking to launch their professional journey.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Meet performance metrics for response times and satisfaction
- Collaborate with team to improve service quality
- Participate in ongoing training and skill development
Qualifications
- Excellent communication skills (written & verbal)
- Strong problem-solving abilities
- Basic computer literacy
- Positive attitude and customer-focused mindset
- Ability to work in fast-paced environment
- No experience required – training provided
- Must be eligible to work in the UK