Job Description
Join our dynamic team at Global Connect Solutions as a Customer Service Specialist! We're offering immediate full-time positions with comprehensive paid training to launch your career in customer service. No prior experience required – we'll equip you with all the skills needed to succeed. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in the heart of Los Angeles. Apply today and start your new career tomorrow!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues efficiently using our CRM system
- Process transactions and maintain accurate records
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and quality standards
- Continuously improve product knowledge through training modules
- Meet daily performance metrics and KPIs
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to type 35+ WPM with high accuracy
- Basic computer proficiency and internet navigation
- Positive attitude and customer-focused mindset
- Reliable transportation to our LA facility
- Pass background check and drug screening
- Willingness to complete paid training program