Job Description
Join our dynamic team in Jacksonville, FL as a Customer Service Specialist! We're offering comprehensive paid training and weekend shifts for motivated individuals. No prior experience needed – we'll equip you with all the skills to succeed. Enjoy competitive pay, flexible scheduling, and opportunities for career growth. Apply now and transform your career with us!
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Resolve issues using our proprietary CRM system
- Document interactions and maintain accurate records
- Collaborate with team members to improve service quality
- Meet performance metrics for response time and resolution
- Participate in weekend shifts (Sat/Sun) as required
- Complete all training modules within 4 weeks
Qualifications
- High school diploma or equivalent required
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
- Basic computer proficiency (typing 30+ WPM)
- Flexible availability for weekend shifts
- Positive attitude and customer-focused mindset
- Reliable transportation to Jacksonville office
- Pass background check and drug screening