Job Description
Join Austin's fastest-growing customer service team with paid training and weekly paychecks! No experience needed – we provide comprehensive training to launch your career in customer excellence. Enjoy competitive pay, flexible scheduling, and a supportive team environment in the heart of Austin.
Why Work With Us?
- Guaranteed Training: 2-week paid training program with certification
- Weekly Pay: Get paid every Friday with direct deposit
- Growth Path: Clear advancement opportunities to leadership roles
- Benefits: Health insurance, retirement plan, and paid time off
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Resolve issues using CRM tools and company protocols
- Meet weekly performance metrics (CSAT, response times)
- Collaborate with team members to improve service quality
- Document interactions accurately in customer databases
- Participate in ongoing training to refine skills
- Identify upsell opportunities for product enhancements
Qualifications
- High school diploma or equivalent required
- Strong communication skills in English (bilingual Spanish a plus)
- Basic computer proficiency with willingness to learn new software
- Reliable transportation to our Austin office
- Positive attitude with customer-first mindset
- Ability to work flexible hours including weekends
- Pass background check and drug screening