Job Description
Join Prime Support Solutions and kickstart your career with our comprehensive training program! We're seeking motivated individuals for our Customer Service Specialist role offering weekly pay and industry-leading onboarding. No experience required – we provide all training needed to succeed in this rewarding position.
Our London-based team offers a supportive environment with growth opportunities and competitive benefits. Enjoy the security of weekly paychecks while developing valuable skills in customer relationship management and digital communication tools.
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Resolve technical issues using our proprietary CRM system
- Process orders and manage customer accounts efficiently
- Document interactions and maintain accurate customer records
- Collaborate with team members to resolve escalated cases
- Continuously improve product knowledge through ongoing training modules
- Meet performance metrics for response time and customer satisfaction
Qualifications
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer literacy and internet proficiency
- Positive attitude with customer-focused mindset
- Willingness to learn new technologies and systems
- Reliable attendance and punctuality
- Team player with collaborative approach
- No prior experience required – training provided