Job Description
Join our award-winning team at Global Solutions UK! We're urgently hiring Customer Service Specialists in London with comprehensive training provided. Perfect for career changers and recent graduates!
What We Offer:
- 4-week paid intensive training program
- Industry-leading benefits package
- Clear career progression path
- Modern hybrid working model
Transform your career with us – no experience required!
Responsibilities
- Handle inbound/outbound customer communications
- Resolve inquiries using CRM systems
- Document interactions in Salesforce
- Collaborate with cross-functional teams
- Meet quality and performance metrics
- Participate in continuous improvement initiatives
Qualifications
- Excellent verbal/written communication skills
- Proficiency with Microsoft Office Suite
- Customer-focused mindset
- Ability to work flexible hours
- Adaptability to new technologies
- No prior experience necessary (training provided)