Job Description
Launch your career with immediate training and hire at GrowthEdge Partners! We're seeking motivated individuals in Jacksonville, FL to join our dynamic customer service team. No prior experience required – we provide comprehensive paid training to equip you with industry-leading skills in client relations, communication, and problem-solving. This is your chance to start earning immediately while building a professional future with a company that invests in its people.
What We Offer:
- Full-time position with competitive salary + performance bonuses
- 4-week paid training program ($20/hour during training)
- Comprehensive benefits package (health/dental/vision)
- Career advancement opportunities
- Modern, collaborative work environment
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries efficiently using CRM systems
- Document interactions and maintain accurate records
- Collaborate with team to improve service processes
- Meet/exceed performance metrics (response times, satisfaction scores)
- Identify upsell opportunities for product/service enhancements
- Participate in ongoing training and skill development
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Ability to learn new technologies quickly
- Positive attitude and customer-first mindset
- Reliable transportation to our Jacksonville office
- Basic computer proficiency (typing, navigation)
- Passion for helping others
- Availability for flexible shifts (including weekends)