Job Description
Start your career today with our paid training program! Tampa Bay Solutions is hiring immediately for Customer Service Specialists in Tampa, FL. No experience required – we provide comprehensive paid training to launch your career. Enjoy competitive pay, benefits, and a supportive team environment. Perfect for career changers, recent graduates, or anyone seeking immediate employment with growth opportunities. Apply now and join our winning team!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues using company guidelines and resources
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics for call volume and resolution
- Participate in ongoing training sessions to enhance skills
- Uphold company values and brand reputation in all interactions
Qualifications
- No prior experience necessary – paid training provided
- High school diploma or equivalent required
- Strong communication and problem-solving abilities
- Basic computer literacy and typing skills
- Ability to work flexible hours including weekends
- Positive attitude and customer-focused mindset
- Must pass background check and drug screen
- Reliable transportation to our Tampa location