Job Description
Join our dynamic retail team as a part-time Customer Service Specialist! Urban Retail Group is seeking enthusiastic individuals to deliver exceptional shopping experiences at our flagship Chicago location. This role offers flexible scheduling, comprehensive training, and growth opportunities within our award-winning retail environment. Perfect for students or career starters looking to develop valuable customer service and sales skills in a fast-paced setting.
What We Offer:
- Competitive hourly wage + performance bonuses
- Employee discounts on all products
- Flexible weekday/weekend scheduling
- Professional development programs
- Inclusive, energetic team culture
Responsibilities
- Greet and assist customers with product inquiries and selections
- Process transactions accurately using POS systems
- Maintain organized and visually appealing store displays
- Resolve customer concerns with empathy and professionalism
- Collaborate with team to achieve daily sales targets
- Support inventory management and stock replenishment
- Adhere to all safety and loss prevention protocols
Qualifications
- High school diploma or equivalent (currently enrolled students welcome)
- Previous retail/customer service experience preferred
- Strong communication and interpersonal skills
- Basic math proficiency and comfort with technology
- Ability to stand for extended periods and lift up to 25 lbs
- Flexible availability including evenings and weekends
- Positive attitude and team-player mentality
- Must be authorized to work in the United States