Job Description
Are you looking for an exciting opportunity to launch your career in a supportive environment? Charlotte Growth Partners is urgently hiring for an Entry-Level Customer Service & Sales Representative. We provide comprehensive training for all new hires, making this the perfect role for motivated individuals ready to learn and grow.
Join our team in Charlotte, NC, where you will play a vital role in our customer success strategy. We value dedication, communication, and a positive attitude. If you are ready to take the first step toward a rewarding career, we want to hear from you!
Responsibilities
- Customer Engagement: Handle inbound and outbound calls and emails to resolve customer inquiries with a focus on satisfaction.
- Sales Support: Assist in identifying sales opportunities and promoting our services to potential clients.
- Training: Complete our structured onboarding and ongoing training programs to master product knowledge and sales techniques.
- Record Keeping: Maintain accurate and up-to-date customer records in our CRM system.
- Team Collaboration: Work closely with supervisors and team members to achieve daily and monthly performance targets.
- Problem Solving: Troubleshoot customer issues and escalate complex matters appropriately.
Qualifications
- Education: High School Diploma or GED is required.
- Experience: No prior experience is necessary; we train you!
- Skills: Strong verbal communication skills and a friendly demeanor.
- Technical: Basic computer proficiency and ability to learn new software quickly.
- Work Ethic: Reliable internet connection and a quiet workspace required.
- Availability: Ability to work full-time hours, including weekends if necessary.