Job Description
Welcome to Meridian Solutions Group, where we believe in building careers from the ground up. We are currently seeking enthusiastic Customer Service Representatives to join our dynamic team in Baltimore, MD.
Whether you are looking to start your first job or pivot to a new career path, we offer comprehensive on-the-job training and a supportive environment. Join us and enjoy the stability of a weekly paycheck with no prior experience necessary.
Responsibilities
- Assist customers via phone, email, and chat with inquiries and product information.
- Process orders and manage customer accounts efficiently.
- Resolve customer complaints and issues with patience and professionalism.
- Update customer databases with accurate and timely information.
- Collaborate with team leads to meet daily and weekly performance targets.
- Maintain a positive, professional demeanor at all times.
Qualifications
- High school diploma or GED equivalent (or equivalent work experience).
- Basic computer proficiency and typing skills.
- Strong verbal and written communication abilities.
- Ability to work in a fast-paced, team-oriented environment.
- Reliable transportation (optional but preferred).
- A positive attitude and willingness to learn.