Job Description
Start your career tomorrow with Florida Opportunity Group! We're urgently hiring entry-level Customer Service Representatives with zero experience required. Enjoy comprehensive paid training, flexible schedules, and a supportive team environment. Join our Columbus team and build a rewarding career in customer service – no prior experience needed!
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Resolve billing and account issues efficiently
- Document interactions in CRM systems accurately
- Collaborate with team members to improve processes
- Meet performance metrics for call quality and resolution
- Stay updated on product knowledge and company policies
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to learn quickly with provided training
- Basic computer proficiency
- Positive attitude and customer-focused mindset