Job Description
Start your career tomorrow with paid training! Excel Communications is urgently hiring motivated Customer Service Representatives in San Antonio, TX. No experience necessary – we provide comprehensive paid training to launch your career in customer service. Enjoy competitive pay, flexible scheduling, and opportunities for advancement. Join our award-winning team and help us deliver exceptional service to our clients.
This full-time position offers stability and growth potential. We're looking for energetic individuals with strong communication skills who thrive in fast-paced environments. Apply now to begin your journey with us!
Responsibilities
- Respond to customer inquiries via phone, email, and chat channels
- Resolve billing, technical, and service-related issues efficiently
- Complete comprehensive training on company products and systems
- Maintain accurate customer records in CRM database
- Meet performance metrics for resolution time and customer satisfaction
- Collaborate with team members to improve service processes
Qualifications
- High school diploma or equivalent required
- No prior experience necessary - training provided
- Strong verbal communication and active listening skills
- Ability to navigate multiple software systems simultaneously
- Customer-focused mindset with problem-solving abilities
- Reliable transportation to our San Antonio training facility