Job Description
Launch your career with our comprehensive training program! We're seeking motivated individuals to join our customer service team in London. No prior experience required – we'll provide all the training you need to succeed in a supportive environment. Enjoy competitive pay, career growth opportunities, and a vibrant workplace culture. Perfect for career changers or recent graduates!
Responsibilities
- Handle customer inquiries via phone, email, and live chat
- Process orders and resolve service issues efficiently
- Participate in mandatory product knowledge training
- Collaborate with team members to meet service targets
- Maintain accurate customer records in CRM systems
- Upsell products when appropriate opportunities arise
- Adhere to company policies and quality standards
Qualifications
- No previous experience required – training provided
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Proficient with basic computer applications
- Positive attitude and willingness to learn
- Ability to work flexible hours including weekends
- High school diploma or equivalent qualification