Job Description
Are you ready to start a new career tomorrow? Horizon Contact Center is seeking enthusiastic Entry Level individuals to join our growing team in the heart of Philadelphia, PA. We pride ourselves on providing exceptional service and offer a unique Daily Pay option, allowing you to access your earnings immediately.
We are looking for motivated self-starters who are ready to learn and grow. If you are tired of waiting for your paycheck and want to see your hard work reflected in your bank account sooner, this is the opportunity for you. We offer a competitive salary of $18 - $22/hr and comprehensive training to ensure your success.
Why Join Horizon?
- Start Tomorrow: We offer immediate start dates for qualified candidates.
- Daily Pay: Get paid for your work every day, not two weeks later.
- Competitive Pay: Earn a solid hourly wage with performance bonuses.
- No Experience Required: We provide full paid training.
Don't miss out on this chance to advance your career in a dynamic environment. Apply today and take the first step towards financial freedom and job security.
Responsibilities
- Answer inbound customer inquiries via phone, email, and chat with a professional and friendly tone.
- Resolve customer complaints and issues efficiently while maintaining high customer satisfaction scores.
- Process orders, returns, and exchanges accurately in the company database.
- Update customer account information and ensure data integrity.
- Collaborate with the support team to develop solutions for complex customer problems.
- Adhere to all company policies, procedures, and compliance standards.
Qualifications
- High school diploma or GED equivalent is required.
- Basic computer proficiency and typing skills (40+ WPM).
- Strong verbal communication and active listening skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Reliable internet connection and a quiet workspace if working remotely.
- Self-motivated with a positive attitude and a desire to learn.