Job Description
Join Coastal Solutions Group as a part-time Customer Service Representative and launch your career in a dynamic, supportive environment! We're seeking motivated individuals with excellent communication skills to deliver exceptional customer experiences. This flexible position offers on-the-job training and opportunities for growth within our Virginia Beach headquarters. Enjoy competitive pay, a collaborative team atmosphere, and the chance to develop valuable professional skills while making a positive impact on our clients.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions and maintain accurate customer records in our CRM system
- Resolve customer concerns efficiently while adhering to company protocols
- Collaborate with team members to ensure seamless service delivery
- Participate in ongoing training to enhance product knowledge and service skills
- Support daily operational tasks including inventory management and facility upkeep
Qualifications
- High school diploma or equivalent (currently enrolled students welcome)
- Strong verbal and written communication skills
- Basic proficiency with Microsoft Office Suite and customer service software
- Ability to work flexible shifts including evenings and weekends
- Positive attitude with a commitment to customer satisfaction
- Previous customer service experience preferred but not required
- Valid driver's license and reliable transportation