Job Description
Are you ready to launch your career in Milwaukee?
We are a leading local business urgently seeking dedicated Entry-Level Customer Service Representatives to join our dynamic team. If you are a motivated self-starter with a positive attitude and no prior experience required, this is your chance to step into a rewarding full-time role with excellent growth potential.
Why Apply?
- Urgent Hiring: We are expanding rapidly and looking to fill positions immediately.
- No Experience Necessary: We provide comprehensive on-the-job training and mentorship.
- Competitive Pay: Earn $15.00 - $22.00 per hour with performance bonuses.
- Benefits: Health insurance, paid time off, and retirement plans available after 90 days.
Don't let a lack of experience hold you back. Show us your drive, and we will provide the skills you need to succeed.
Responsibilities
- Assist customers via phone, email, and chat with inquiries and product information.
- Resolve customer complaints and issues efficiently to ensure high satisfaction rates.
- Accurately document customer interactions and transaction details in the CRM system.
- Collaborate with team members to improve overall service processes.
- Participate in daily training sessions to enhance product knowledge and soft skills.
- Handle high-volume call queues during peak hours with a positive demeanor.
Qualifications
- High school diploma or GED equivalent is required.
- Basic computer proficiency and typing skills are necessary.
- Strong verbal communication and active listening skills.
- Ability to work in a fast-paced, team-oriented environment.
- Willingness to learn new software and operational procedures quickly.
- Reliable transportation is a plus.