Job Description
Are you looking for a new career opportunity in Houston, TX that values your potential over your experience? Apex Support Solutions is hiring Customer Service Representatives immediately! We offer competitive hourly rates and the exciting benefit of weekly pay.
Whether you are just starting your career or looking to switch industries, we provide comprehensive paid training to help you succeed. Join a supportive team environment where your hard work is recognized and rewarded.
Responsibilities
- Answer incoming customer inquiries via phone, email, and chat with professionalism and empathy.
- Resolve customer issues and complaints to ensure high satisfaction scores.
- Process customer orders, returns, and exchanges accurately.
- Accurately document customer interactions in our CRM system.
- Collaborate with the support team to improve service processes.
- Stay updated on company products, services, and policies.
Qualifications
- High school diploma or GED equivalent.
- Must be 18 years of age or older.
- Basic computer literacy and typing skills.
- Reliable internet connection and a quiet workspace.
- Strong verbal and written communication skills.
- A positive attitude and willingness to learn new skills quickly.