Job Description
Are you ready to start a new career in Indianapolis with a competitive hourly rate and daily pay options?
Prime Staffing Solutions is currently hiring motivated individuals for entry-level Customer Service Representative positions. We are looking for team members who are eager to learn, reliable, and ready to hit the ground running. No prior experience is necessary; we provide comprehensive on-the-job training to get you up to speed quickly.
Join our dynamic team and enjoy the flexibility of daily pay while building valuable skills in a fast-paced environment.
Responsibilities
- Handle incoming customer inquiries via phone, email, and live chat with a friendly and professional demeanor.
- Resolve customer issues and complaints efficiently while maintaining high customer satisfaction scores.
- Accurately document customer interactions and account information in our CRM system.
- Assist in the onboarding and training of new hires to ensure team consistency.
- Collaborate with team leads to meet daily and weekly performance targets.
- Stay updated on product knowledge and company policies to provide accurate information.
Qualifications
- High school diploma or GED equivalent.
- Reliable computer and high-speed internet connection.
- Strong communication skills and a positive, problem-solving attitude.
- Ability to work flexible shifts, including evenings, weekends, and holidays.
- Willingness to learn new software systems and adapt to changing processes.
- Must be authorized to work in the United States.