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Customer Service 🏢 Full Time ⭐️ Verified

Customer Service Representative (Night Shift) - Training Provided - San Antonio, TX

Apex Global Solutions
San Antonio
Estimated Salary
USD 18 – USD 22
Live Update
17 Juni 2026
Deadline
17 Jun 2027

Job Description

Are you seeking a stable career with growth potential in a dynamic environment? Apex Global Solutions is currently hiring Night Shift Customer Service Representatives in San Antonio, TX.

We believe in investing in our people. That is why we offer a comprehensive training program designed to take you from entry-level to a confident professional. No prior call center experience is required; we provide all the tools and mentorship you need to succeed.

Why Join Our Team?

  • Full Training Provided: We train you on our products, systems, and soft skills.
  • Night Shift Schedule: 10:00 PM - 6:00 AM (with potential shift differential).
  • Career Advancement: Clear internal pathways to Team Lead and Management roles.
  • Modern Work Environment: State-of-the-art facility with amenities.

Don't miss this opportunity to launch your career in a high-demand industry. Apply today and take the first step towards a brighter future.

Responsibilities

  • Manage a high volume of incoming customer inquiries via phone and email.
  • Resolve complex issues while maintaining a positive, empathetic customer experience.
  • Accurately document all customer interactions and account information in CRM systems.
  • Collaborate with the support team to identify trends and improve service quality.
  • Stay updated on product knowledge and company policies through ongoing training.
  • Meet daily and monthly performance metrics for call handling and satisfaction.
  • Qualifications

  • High school diploma or GED equivalent is preferred.
  • Strong verbal communication and active listening skills.
  • Reliable computer and internet connection (for hybrid on-site support).
  • Ability to work flexible hours, specifically night shifts (10 PM - 6 AM).
  • Basic computer proficiency and typing speed of 35+ WPM.
  • Strong problem-solving abilities and a customer-first mindset.
  • Required Skills

    Customer Service Communication Problem Solving Night Shift Training Provided Data Entry CRM Teamwork

    Ready to Take This Challenge?

    Make sure your resume is ready. Submit your application now before the deadline.

    Apply Now

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