Job Description
We are currently seeking motivated individuals to join our growing team in Louisville, KY. This is a critical, urgent hiring opportunity for an entry-level Customer Service Representative. If you are looking for a role that offers immediate start dates, competitive pay, and a clear path for career advancement, we invite you to apply today.
At Metro Louisville Retail, we pride ourselves on providing exceptional value to our community. As a representative on our team, you will be the face of our brand, ensuring every customer leaves satisfied and eager to return.
Responsibilities
- Greet and assist customers with a friendly and professional demeanor upon entering the store.
- Process sales transactions accurately and efficiently using our Point of Sale (POS) systems.
- Answer incoming phone calls and emails to provide product information and resolve inquiries.
- Handle customer complaints or issues with patience and de-escalation techniques.
- Keep the sales floor organized, clean, and stocked with merchandise.
- Collaborate with team members to achieve daily and monthly sales targets.
- Assist in inventory management and stock replenishment as needed.
Qualifications
- High School Diploma or GED equivalent required.
- Previous customer service or retail experience is a plus, but we are willing to train the right candidate.
- Strong verbal communication and interpersonal skills.
- Ability to stand for extended periods and lift up to 25 lbs.
- Flexibility to work a rotating schedule, including weekends and holidays.
- Basic computer literacy and ability to learn new software quickly.