Job Description
Start your career immediately with our comprehensive training programme! Global Solutions Ltd. is seeking motivated Customer Service Associates in London. No experience required – we provide full paid training to equip you with essential skills. Join our award-winning team and enjoy competitive pay, benefits, and career advancement opportunities. Perfect for career changers and graduates!
Responsibilities
- Handle customer inquiries via phone, email, and live chat
- Resolve issues efficiently while maintaining high satisfaction rates
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Participate in ongoing training sessions
- Meet performance metrics and quality standards
- Represent company values in all communications
Qualifications
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Basic computer literacy
- Positive attitude and adaptability
- Willingness to learn new systems
- Ability to work flexible hours
- No prior experience required (training provided)
- Eligibility to work in the UK