Job Description
Join Pacific National Bank as a Bank Teller Trainee in San Diego and kickstart your career in finance! We offer a remote-friendly environment where you'll receive world-class training while serving our diverse community. This hybrid role combines virtual onboarding with occasional in-person branch visits to ensure you master customer service excellence. Enjoy competitive pay, comprehensive benefits, and clear growth pathways into senior banking roles.
Our trainees receive paid training in digital banking platforms, fraud prevention, and regulatory compliance—all while gaining hands-on experience with real customer transactions. Work from home 3 days/week and collaborate with our supportive team at our state-of-the-art San Diego headquarters.
Responsibilities
- Process customer transactions with precision and accuracy, including deposits, withdrawals, and transfers
- Deliver exceptional service through virtual and in-person interactions, resolving inquiries efficiently
- Balance cash drawers daily and maintain strict compliance with banking protocols
- Actively cross-sell bank products and services based on customer needs
- Support digital banking initiatives and assist customers with mobile/online banking tools
- Participate in ongoing training to enhance technical skills and product knowledge
- Uphold bank security standards and report suspicious activities promptly
Qualifications
- High school diploma or equivalent (college coursework in finance preferred)
- Basic cash handling experience or strong aptitude for numerical accuracy
- Exceptional communication skills with ability to build rapport via phone/video
- Proficiency with digital tools and willingness to learn banking software
- Strong problem-solving skills and attention to detail
- Ability to work independently while collaborating with remote teams
- Must be authorized to work in the US and reside within San Diego County
- Pass background check and pre-employment screening