Job Description
Join First Metro Bank's elite teller training program and launch your finance career with industry-leading compensation! Our Indianapolis headquarters offers a comprehensive 12-week paid training curriculum designed to transform motivated individuals into skilled banking professionals. Enjoy competitive benefits, mentorship from senior executives, and a clear path to advancement within our award-winning institution.
As a Bank Teller Trainee, you'll master customer relationship management, transaction processing, and financial compliance while building expertise in digital banking solutions. We invest in our people through continuous learning opportunities and performance-based incentives.
Responsibilities
- Process 100+ daily transactions with precision and security protocols
- Deliver exceptional customer service through personalized financial guidance
- Master cross-selling techniques for banking products and services
- Maintain strict compliance with federal banking regulations (Regulation E, BSA)
- Operate core banking systems and digital transaction platforms
- Resolve customer inquiries with empathy and problem-solving skills
- Participate in weekly training modules and skill assessments
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 1 year customer service or cash handling experience
- Basic proficiency in MS Office Suite and digital banking tools
- Strong numerical aptitude and attention to detail
- Excellent communication and conflict resolution abilities
- Ability to pass federal background check and credit review
- Proven track record in meeting performance metrics