Job Description
Join our award-winning team at Oakland Community Bank as a Bank Teller Trainee! No prior experience is required – we provide comprehensive training to launch your banking career. You'll become a trusted financial advisor serving diverse communities while developing skills in cash handling, customer service, and digital banking. Our supportive environment offers clear career pathways to roles like Personal Banker or Financial Services Representative. Enjoy competitive pay, benefits, and the opportunity to make a real difference in Oakland's vibrant neighborhoods.
Responsibilities
- Process customer transactions including deposits, withdrawals, and transfers with 100% accuracy
- Provide exceptional service by greeting clients, answering inquiries, and resolving account issues
- Balance cash drawers and maintain compliance with security protocols
- Actively promote bank products and services tailored to customer needs
- Utilize digital banking platforms to educate customers on online/mobile solutions
- Collaborate with branch team to achieve daily goals and service standards
- Participate in ongoing training programs to master banking procedures and regulations
Qualifications
- High school diploma or equivalent (GED accepted)
- Zero banking experience required – comprehensive training provided
- Strong math aptitude and attention to detail with numerical data
- Excellent communication skills and friendly, approachable demeanor
- Ability to stand for extended periods and handle cash transactions
- Basic computer literacy with willingness to learn banking software
- Pass background check and fingerprinting per banking regulations
- Commitment to ethical standards and customer confidentiality