Job Description
Join New Orleans' premier financial institution as a Bank Teller Trainee and launch your career in finance with industry-leading compensation and benefits. First Crescent Bank offers an elite training program designed to transform motivated individuals into high-performing banking professionals. Enjoy competitive pay, comprehensive health coverage, and a clear path to advancement within our award-winning team.
Our state-of-the-art training combines classroom instruction with hands-on experience in our downtown flagship branch. You'll work alongside certified financial advisors while mastering customer service excellence, transaction processing, and fraud prevention protocols. This isn't just a job – it's your entry point to a lifelong career in banking with unlimited growth potential.
Responsibilities
- Process customer transactions with 99.9% accuracy while maintaining strict compliance protocols
- Deliver exceptional customer experiences through personalized financial guidance and relationship building
- Master cash handling procedures and ATM operations under expert supervision
- Identify cross-selling opportunities for bank products and services
- Utilize core banking software (e.g., Fiserv, Jack Henry) for transaction processing
- Adhere to anti-money laundering (AML) regulations and security protocols
- Participate in bi-weekly skills assessments and performance coaching sessions
Qualifications
- High school diploma or equivalent; college graduates preferred
- Minimum 1 year customer service or cash handling experience
- Proficiency in basic mathematics and financial terminology
- Strong communication skills with ability to explain complex concepts simply
- Professional appearance and demeanor suitable for financial services
- Ability to multitask in fast-paced environment while maintaining composure
- Valid driver's license and reliable transportation
- Pass background check and credit screening