Job Description
Launch your finance career with Metropolitan Bank & Trust's comprehensive Bank Teller Trainee program! We're seeking motivated individuals with no prior experience to join our dynamic team in the heart of Manhattan. Our paid training program combines classroom instruction with hands-on mentorship from seasoned banking professionals. You'll gain expertise in customer service, transaction processing, and compliance while working in a modern, tech-enabled environment. Join us to develop transferable skills, competitive benefits, and clear pathways to career advancement within our growing financial institution.
Responsibilities
- Process customer transactions including deposits, withdrawals, and transfers with 100% accuracy
- Deliver exceptional customer service while resolving account inquiries and concerns
- Balance cash drawers and maintain daily transaction records
- Adhere to strict banking regulations and security protocols
- Actively participate in ongoing training and skill development sessions
- Cross-sell bank products and services based on customer needs
- Collaborate with branch team to achieve customer satisfaction goals
Qualifications
- High school diploma or equivalent (required)
- Strong basic math and computer skills
- Excellent communication and interpersonal abilities
- Detail-oriented with strong organizational skills
- Ability to stand for extended periods and handle cash transactions
- Positive attitude and eagerness to learn financial procedures
- Commitment to maintaining professional appearance and conduct
- Ability to pass mandatory background check and fingerprinting