Job Description
Launch your banking career with Southwest Financial Group! We're seeking enthusiastic Bank Teller Trainees in Albuquerque to join our award-winning team. This full-time position offers comprehensive training in financial operations, customer relationship management, and regulatory compliance. You'll work in a dynamic environment where your growth is prioritized through mentorship programs and clear advancement pathways.
Our teller trainees receive hands-on experience with digital banking platforms, fraud detection protocols, and community outreach initiatives. Join us in delivering exceptional financial services while building a foundation for long-term success in the banking industry.
Responsibilities
- Process customer transactions including deposits, withdrawals, transfers, and loan payments
- Maintain accurate cash drawer balances and reconcile daily transactions
- Assist customers with account inquiries, ATM issues, and basic problem resolution
- Promote bank products and services to meet customer financial needs
- Adhere to security protocols and anti-money laundering regulations
- Participate in ongoing training to master banking software and compliance updates
- Collaborate with branch team to ensure efficient customer service delivery
Qualifications
- High school diploma or equivalent; college coursework in business preferred
- Minimum 6 months customer service or cash handling experience
- Strong mathematical aptitude and attention to detail
- Excellent verbal communication and interpersonal skills
- Basic proficiency with Microsoft Office and digital banking platforms
- Ability to work flexible hours including weekends and holidays
- Must pass background check and pre-employment screening
- Valid New Mexico driver's license (if applicable)